Frequently Asked Questions
Find concise answers about curriculum, enrollment, certificates, pricing, and support at BotChat Academy. Use search, expand all, or ask us directly.
Do I need coding experience?
No. We cover no-code builders and provide optional code snippets for advanced integrations.
What platforms do you support?
Principles transfer across platforms. Examples span web chat, WhatsApp, and Messenger.
Do I get a certificate?
Yes. Complete the final project to unlock a verifiable certificate.
Can my team enroll together?
Team seats are available with shared mentor sessions and progress reporting.
How much time per week should I plan?
Plan 4–6 hours per week. Fast-track learners can complete core modules in two weekends.
What is the refund policy?
We provide a 14-day money-back guarantee if you have not completed more than 20% of the course.
How long do I keep access?
You keep access for at least 12 months, including all updates to the same cohort.
Do you offer mentorship?
Yes. Premium tiers include 1:1 mentor reviews, portfolio feedback, and office hours.
In which languages is the course available?
Primary language is English. Subtitles are available for selected modules.
Do you support corporate billing and invoices?
Yes. We issue business invoices and support bulk enrollment with centralized billing.